Price Protection

A promise to our customers that we will protect the pricing of our product in the online space.

If you, the customer, have not yet purchased the product from us but have found it cheaper elsewhere

- We will offer the product at the lower price and give an additional 10% off provided you buy from
- Proof of the lower price must be provided from the same day to reflect the lower price via a screen shot or a link to an approved stockist site,
- If approved & verified by customer services a discount code will be issued via email and will be valid for 3 working days
If you, the customer, have already purchased from us and find the product cheaper elsewhere
- We will refund you with the price difference, plus an additional 10%
- You must send proof from the same day that the same product can be found cheaper elsewhere via a web link to the lower price or a screen shot.
- If approved by customer services your payment card will be credited within 3 working days (plus a further 3-5 days for funds to appear in your account)

1. Price honour and discount offer only applies to purchases on our official online website
2. Offer only applies to same currency prices
3. Proof of lower price must be supplied (Email confirmation / Web link to site with proof of date)
4. Site with lower price must be an accredited Fiorelli stockist (eg. Not eBay or Amazon)
5. Policy applies to online comparisons only
6. Policy applies to same items in the same colour
7. The product on the alternate website must be in stock and available for delivery immediately
8. must have the product in stock