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 Have you checked our FAQ's page? Your query maybe answered in this page, however if you still need help resolving an issue then our customer services team will be more than happy to help you.


Customer Enquiries  
Telephone  +44 (0)1252 533561
Contact hours:

Monday to Thursday 9am – 5:30pm

Friday 9am – 4pm

Closed - Saturdays, Sunday & Bank Holidays

Customer Enquiries Email:
Returns Address: Fiorelli Web Returns
  First GB Logistics Ltd
  Zone 3 Kenfig Ind Est
  Port Talbot
  SA13 2PE
Head Office and Showroom TLG Brands Ltd
  Second Floor
  20 Broadway Studios
  W6 7AF
Press Enquiries 

For PR enquiries, please contact

Trade Enquiries (Wholesale)    International Sales Manager: Beth Porter(
   Europe Sales Manager: Cayleigh Du Plessis(
   UK South Sales Manager: Pooja Visawadia(
   UK North Sales Manager: Rachelle Manders(


Please also consult our Help & FAQs section